CONTACT
One address. Answered on weekdays.
01SELLER
Core code 101 ehf.
This is not a shop and not a returns address — the returns address is on the returns page.
02EMAIL
Everything goes to info@corecode101.com, and we answer on weekdays.
Include your order number if it is about an order. It saves us both an email.
03SHIPPING AND RETURNS
Delivery times and shipping costs are on the shipping page. The fourteen-day withdrawal period, and how to send something back, are on the returns page.
If the answer is not there, write to us.
04COMPLAINTS
Send complaints to info@corecode101.com. We take them up and answer in writing.
If we cannot reach a resolution, you can turn to Neytendastofa, the Icelandic Consumer Agency, or put the case to kærunefnd lausafjár- og þjónustukaupa, the complaints committee for purchases of goods and services.
05SOCIAL
Instagram and TikTok are for the pictures. Do not send order numbers, addresses or payment details in messages there: it is not a secure channel, and we do not process orders through it.
Updated August 2026